What Our Members Are Saying
Dear Scarlet,
I would like to thank you again. Everything about the villa was perfect, including the central AC, the very comfortable beds, the swimming pool, the pool table and the cleanliness. Thank you also for accommodating our 3rd grandchild with the extra bed. I realize that you have great restrictions on what you are able to do, so your efforts are truly appreciated. Thanks also to Cynthia Howard, our concierge, for her attention to our daily needs. She is a kind and caring person who is truly dedicated to her job. Humility is one of her great assets as evidenced by her sharing credit with her colleagues.
I have already recognized both you and Cynthia in the on-line Satisfaction Survey. At this time I would also like to thank Isabel and Alaina, the ‘dinner department ladies’, for their coordination with Cynthia in setting up dinner reservations at great restaurants. Azul was a very special experience considering we were celebrating the 13th wedding anniversary of our daughter and son-in-law. Blue Lagoon follows very closely as one of our favorites, as well as Jazz and Simply Gourmet. The BBQ at the villa was awesome!
Finally, thanks also to Lisbeth, Genesis and Yelena, the ‘transportation ladies’ who helped Cynthia to make possible the limousine to the airport. Our grandchildren were so excited! Thank you again, Scarlet, for everything you and your amazing staff did for us to make our vacation truly memorable.
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Djamila,
Wanted to let you know that I received excellent service from Patricia Almonte today. Been a member for awhile now… over 10 years. She helped me today with depositing weeks with RCI. She was truly excellent. One of the best I have experienced in quite some time with LHVC. Truly grateful to have service members like her.
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Gisel was very patient and efficient in answering my questions. It was an excellent experience having my conversation with her.
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I would like to give Gisel Artiles a commendation for the service provided me today. Gisel was able to give me much information that I have ben trying to get for a couple days from another rep. I believe Gisel went over and above the qualifications of being a customer service rep.
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Thankyou, Have a great day!
Jose was very quick to respond and helpful. I always appreciate the very excellent service of the live chat.
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Cannot say enough kind words about Arturo! He is a fantastic customer representative of LHVC. He takes care of your immediate needs as well as future action you may need, and each future action was spot on FOR ME! LHVC, I suggest you keep this person employed…he pays dividends to the Company!
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I have communicated on Chat with Arturo 3 times now and each time has been very satisfactory. 👍👏👏👏
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Good afternoon Ana, hope you are well. We completed 3 great weeks at Lifestyle and appreciate all the improvements you have made to Customer Service and VIP Service.
I wanted you to know the great service Roylan gives us. He truly knows the meaning of customer service. He quickly responds to requests and follows through to completion. He is courteous and professional.
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Even if I connected the wrong service, Keisilvely helped me with my request and was very kind and efficient.
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I just wanted to let you know that it was a pleasure getting assistance from Ms. Jaquez! She was very friendly, knowledgeable and assisted me with my question.