Behind the Scenes
Employee Profiles

Chamique Martinez

Our New VIP Customer Service Supervisor

We are excited to introduce Chamique Martinez, the newest member of our VIP Customer Service team, joining us as Supervisor. Her passion for great hospitality and commitment to personalized service will ensure our valued members have the best experience during every visit.

Chamique has a lot of experience in hospitality with strong guest relations and VIP service skills. As a Supervisor, she will work with her team to improve your arrival experience, help with special requests, and make your stay smooth from check-in to farewell.

Next time you’re at the resort, be sure to say hello to Chamique! Welcome to the team, Chamique!

Isabel Montero

VIP Service Concierge

A Model of Commitment and Quality

At our Lifestyle Holidays Vacation Club, success is built by dedicated individuals, and Isabel Montero is a shining example. Her commitment, professionalism, and passion for service have made her an essential member of the VIP dining team. Always attentive to detail and maintaining a positive attitude, Isabel ensures that every member receives exceptional service and enjoys unforgettable dining experiences.

Manuela Cid

Chairman’s Circle Concierge

An Essential Part of Our Success

Manuela Cid is the definition of hardworking and always ready to help. Her dedication consistently exceeds expectations, and her extra touch of care and diligence has made her a vital part of our team. It’s no surprise that her work is greatly appreciated by our Chairman’s Circle affiliates, who recognize the warmth and excellence she brings to every interaction.

Paullette Caraballo

Chairman’s Circle Administrator

The Power Behind the Scenes

Paullette Caraballo plays a crucial role in ensuring the smooth operation of the Chairman’s Circle team. Task-oriented and highly organized, she is a brilliant addition to the department. Her behind-the-scenes work allows her fellow representatives to shine in their day-to-day tasks — a true reflection of how invaluable her contributions are to the team’s success.

Eliany Vasquez

Customer Service Receptionist

Eliany Vasquez is an exceptionally helpful and dedicated member of our Customer Service Reception team. She consistently delivers outstanding service to our members, ensuring their needs are met with professionalism, care, and attention to detail.

A true team player, Eliany works seamlessly with her colleagues and is always ready to assist wherever needed. Her friendly demeanor and polite nature create a warm, welcoming atmosphere, making every interaction a positive and pleasant experience for our members.

Rosangel Cordero

VIP Service Concierge

As a dedicated and attentive concierge at Villas, Rosangel consistently goes above and beyond to ensure our members enjoy an unforgettable vacation experience.

With her keen eye for detail and genuine passion for hospitality, Rosangel takes pride in following up with members throughout their stay, anticipating their needs and making sure every aspect of their visit runs smoothly. Whether she’s coordinating special requests, offering local recommendations, or promptly addressing any concerns, her commitment to excellence ensures a relaxing, stress-free getaway for all.

Antonny Acosta

VIP Service Concierge

Antonny is one of our newest concierges, and he has quickly become an invaluable member of our team, consistently delivering exceptional service with a warm and professional approach. Always going the extra mile, he anticipates guests’ needs before they even ask, ensuring every experience is seamless and memorable. Whether it’s securing last-minute dinner reservations, personalizing recommendations, or handling special requests with efficiency and care, Antonny Acosta embodies our commitment to excellence. We’re proud to have him as part of our team.

Daniela Mateo

A Dedicated Leader in New Member Orientation

At the center of our New Member Orientation team is Daniela Mateo, a dedicated professional who welcomes and supports every new member from day one. Recently promoted to Assistant Supervisor, Daniela’s kindness and commitment have made a positive impact on her colleagues and members. Since joining, she has improved the orientation experience, making it informative and welcoming. Her promotion acknowledges her leadership and problem-solving skills. We are grateful for Daniela and excited to see her succeed in her new role. Congratulate her if you see her!